top of page
  • Writer's pictureSELECT Restoration

What to Do When Your Basement Floods?

Unexpected issues in your home aren't enjoyable, but they are common. A flooded basement can give you a sense of helplessness and panic. If you have a basement flood, try not to panic - it may not be as bad as you think. If you need 24-hour emergency service, please call our 24-hour service line 1-833-24EMERG (1-833-243-6374).

If you have a flooded basement, start with these steps:

• Before you do anything, make sure to shut off any power around the area, including electricity and gas. Never enter a flooded basement while the power is on. If you aren’t sure how to shut these areas off, call a qualified electrician before entering the room and beginning to work. If necessary, contact your local utility provider (ex: Toronto Hydro or Enbridge). • Unless the water is caused by rainfall, take action as soon as you notice flooding. If rain or sewer backup is the cause of the flood, wait until it's passed before getting to work. • Regardless of the water source, wear boots and gloves for protection. You may also choose to wear a protective mask. Hip or chest waders may also be useful if they are available. Take care when walking and moving around the flooded area since it will likely offer itself as a slipping hazard. If the source of water is a sewer backup, please call a professional restoration company in Toronto for help. • Determine the source of the water. If a burst pipe is the cause of the flood, shut off water to the basement. • If your basement has a floor drain, check to make sure it didn’t become clogged during the flood. Keeping it open and functioning will help drain the water. • Start removing water from the basement. Depending on the amount of water, you can use a sump pump, a pool pump, a wet/dry vacuum or a mop and bucket. Sump pumps are located in the lowest part of a basement and work by sending water away from the home after a flooding. Without a sump pump, water can come up through the ground and enter the home causing flooding in not only the basement, but other parts of the house as well. After most of the water has been removed, soak up the remainder with a cloth or sponges. Don’t be shy about asking for help - many an extra set of hands can make the removal go faster. • Move damaged items out of the basement to dry in a well-ventilated area. If weather permits, a sunny place may lend itself as the best option. It’s best not to dry out items inside the basement, which is already damp and humid. A good rule of thumb is to give items about 48 hours to thoroughly dry. If they remain wet, they may need to be discarded in order to avoid mold and mildew. The best advice is to inspect things carefully after the 48-hour period, and decide the best course of action. Don’t try to save wet cardboard boxes, since they can be especially susceptible to bacterial growth. Salvage the contents of the boxes if you can, and discard the cardboard containers to be safe. Take pictures of any damaged contents, furniture or personal items for your insurance company. At SELECT Restoration in Toronto, we can help you to document these items. • Don’t touch electrical items like televisions, stereos or lamps, even with the electricity disconnected. It’s best to let electrical items dry in place, and refer to an electrician or qualified repairman to determine the amount of damage. We can clean and restore water damaged electronics and appliances. • Carefully cut up carpeting or plank flooring and get it out of the basement as soon as possible. Carpeting and plank flooring can prevent the subfloor from drying if it’s not removed quickly. Although it can be difficult to adequately dry out these materials, sometimes wet carpeting can be saved. Consult a nearby restoration specialist for basement flood emergency service. If the carpet isn’t dried properly, it can also harbor mold and mildew. • Give the basement several days of drying time. Open windows and doors to get as much ventilation as possible, and place fans around the room for air circulation and to speed drying time. You can also rent a dehumidifier if you don’t have one already. Know when to call a professional damage restoration service in Toronto for help. • Wash down floors and walls to remove any dirt left behind by the water. Remove any wet or damaged drywall and insulation to prevent the spreading of mold. • When the floor and walls are dry, use an anti-mildew spray to discourage mold and mildew from developing. • If you have water damage insurance, call your home insurance company and report the flood. Confirm your coverage limits, deductible amount, and claim procedures.

Make Us Your First Call in an Emergency

If you require emergency basement flood cleanup service, get the help you need and the peace of mind you deserve. Time matters when you have unexpected water damage or basement flooding from a frozen pipe. Mould damage can begin within 24-48 hours and water should be extracted, cleaned and dried immediately. Don't hesitate to contact the experts at SELECT Restoration Services.

Make us your FIRST CALL for 24/7 emergency service and FAST water and fire damage cleanup in Toronto.


261 Bering Avenue, Unit 2

Toronto, ON M8Z 3A5

☎️ Office: 905-499-3765

☎️ 24-Hour: 1-833-24EMERG

📢 “Call them first!” 📢

🔥 Voted Best Fire and Smoke Damage Restoration in Toronto, Ontario

💧 Voted Best Flood Cleanup and Water Damage Restoration in Toronto, Ontario


bottom of page